# Business Development Manager

> Zippd · Manchester, United Kingdom (Hybrid) · Full-time · Posted 2026-07-27

**Salary:** GBP 40,000–45,000

**Workplace:** hybrid

**Department:** Customer Solutions

## Description

We are seeking a **high-energy, commercially driven** Business Development Manager to win new business and drive revenue growth across SME and mid-market customers.

This is a predominantly **outbound, hunter role**. You will own the **full sales cycle** – from initial prospecting through to close and early account establishment – on a tech-enabled logistics platform where customers book jobs directly via portal or API.

**Your primary mandate:** 

-   Win new platform customers across SME and mid-market segments
-   Build and manage a healthy forward pipeline with accurate forecasting
-   Convert new accounts to contracted or committed recurring revenue
-   Drive platform adoption and automated self-serve booking behaviour

**Key responsibilities** 

1) New business development

-   Proactively identify and target ideal customer profiles across SME and mid-market segments
-   Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up
-   Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential
-   Demonstrate platform capability and present a compelling onboarding process
-   Own the full sales cycle from first contact through to close
-   Close new accounts and convert to contracted or committed revenue where appropriate
-   Maintain CRM hygiene with accurate pipeline staging and forecasting at all times
-   Reactivate lapsed accounts – diagnose why they stopped and reposition the offer based on current needs

2) Platform adoption

-   Encourage customers to self-book and reduce reliance on manual intervention
-   Increase portal usage and API integration where appropriate
-   Work closely with operations to resolve root causes of friction and booking issues

3) Reporting and performance

-   Report weekly on: new revenue secured, pipeline value, automation %, and churn risk
-   Own your revenue target and margin contribution – know your numbers
-   Use CRM (HubSpot) as the primary tool for planning and tracking activity

**What Good looks like (Within 6 months):**

-   20-30 new active trading accounts won and onboarded (1m annualised revenue growth)
-   2-4 contracted Tier 1 accounts secured
-   Reactivation wins from dormant account database
-   A full, clean CRM pipeline with predictable weekly forecast
-   Consistent self-serve and automated booking behaviour across new accounts
-   A reputation internally and with customers for being responsive, commercial and delivery-focused

**Candidates must demonstrate:**

-   5+ years in B2B sales or business development (logistics, marketplace or platform preferred)
-   A proven track record of winning new business and hitting revenue targets
-   Experience selling operational or technology-enabled services
-   Confidence managing the full sales cycle independently
-   Experience working with CRM systems (HubSpot, Salesforce or similar)
-   Commercial understanding of margin, pricing and contribution
-   Confidence handling objections and pushing deals forward without passive follow-up

**Desirable:**

-   Experience in same-day, courier, freight or transport sectors
-   Experience selling self-serve or automated platforms
-   Exposure to API or systems integration conversations  
    

**This Role Is Probably NOT For You If...**

-   You prefer slow-paced or heavily layered corporate environments
-   You enjoy strategy more than execution
-   You are uncomfortable with accountability and pace

**Base pay** £40,000 – £45,000

**OTE** ~£55,000 – £90,000 (uncapped commission – revenue & margin KPIs)

We use third-party providers, including AI tools, to assist with processing and assessing applications.

## Apply

[Apply at Zippd](https://apply.workable.com/zippd/j/C35768F5C3/apply)

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